Acceptable Use Policy

1. General standard

You may use our services only for lawful purposes and in a manner that does not create abuse, instability, fraud risk, rights violations, security issues, or unreasonable operational burden. Content may be hosted only if it is legal and otherwise compliant with our policies, infrastructure rules, and abuse-handling requirements.

2. Illegal and harmful activity

• Illegal content, illegal services, or activity prohibited by applicable law.
• Fraud, phishing, impersonation, scams, deceptive marketing, or credential harvesting.
• Malware, ransomware, spyware, botnets, malicious scripts, or payload delivery.
• Unauthorized access, exploitation, intrusion attempts, brute force attacks, or persistence mechanisms.
• Content or behavior intended to threaten, extort, harass, stalk, or seriously harm others.

3. Network and platform abuse

• Launching, relaying, coordinating, or facilitating denial-of-service attacks.
• Open proxies, open resolvers, abusive VPN exit behavior, or traffic laundering.
• Mass scanning, enumeration, or probing of systems you do not own or lack permission to test.
• Abusing routing, packet filtering, tunnels, or any network feature in a way that creates risk to us or third parties.
• Attempting to bypass rate limits, firewalling, abuse controls, suspension actions, or identity checks.

4. Spam and abusive messaging

You may not use the services to send spam, bulk unsolicited communications, abusive automated messages, or misleading notices. Email, webhooks, bot messages, and any other messaging channels must comply with applicable law, provider rules, and anti-spam standards.

5. Intellectual property and rights violations

You may not host, distribute, or link to content that infringes copyright, trademark, trade secret, privacy, or other legal rights. You are responsible for ensuring that mods, plugins, assets, code, music, video, and software distributed through your services are properly licensed.

6. Resource abuse

You may not use a service in a way that materially degrades node performance, storage health, network availability, or the experience of other customers beyond what your purchased resources reasonably support. We may throttle, suspend, isolate, or require an upgrade where usage is excessive, abusive, or destabilizing.

7. Game, bot, and automation workloads

Game servers, Discord bots, automation, and related services must comply with the rules of the relevant software, platform, and API provider. You may not use our services to evade bans, abuse APIs, run self-bots where prohibited, manipulate platform trust systems, or violate third-party developer policies.

8. Adult and sensitive content

Any adult or sensitive content must be legal, properly restricted where required by law, and must not involve exploitative, abusive, non-consensual, or prohibited material. We reserve the right to reject or terminate services involving content that creates legal, reputational, payment, or abuse risk, even if the customer believes the content is lawful.

9. Enforcement

We may investigate suspected violations and may remove content, null-route traffic, suspend services, terminate accounts, preserve evidence, contact upstream providers, or cooperate with law enforcement or affected third parties. We are not required to provide advance notice before taking protective action.

10. Reporting abuse

To report abuse, legal complaints, security incidents, or policy concerns, contact support@xgshosting.com with relevant logs, timestamps, IP addresses, and supporting details where available.